Recently switched from NHS to Beechcroft. Appointment was bang on time & Abi & her assistant were very polite, friendly & professional. Abi structured a payment plan in order to make it affordable for me whilst getting the work I require done. It is the best decision I've made & I'm sure I'll be a patient of Abi's for a long time.
In the past, going to the dentist has always been an uncomfortable experience for me but having recently moved to Abi at Beechcroft I no longer feel that way. When I arrived at my appointment I was greeted by Abi and almost immediately taken through to be seen. Abi made me feel completely at ease throughout my appointment with her calm and gentle manner. She is very knowledgeable and quickly set up a plan of how to fix my teeth and I look forward to seeing the end results.
A brilliant dental practice, with friendly professional staff all the way through. Christian Miles has been our family dentist for a couple of years now. Not only is he a tremendous all round expert, but has the friendly charm that makes us quite honestly look forward to our appointments. His approach with children is brilliant. Our 3 year old loved every minute of his appointment! Cannot recommend enough!
Very unhelpful staff. When I said I needed an urgent appointment as a crown had come loose they asked when I was available, and I said tomorrow. The receptionist said 'none available' and didn't suggest any alternative. I suggested several more days with the same response before finally being told there was nothing for another 10 days, and no offer to provide an emergency appointment due to the situation. No empathy, no professionalism, and terrible customer service.
Very impressed. Just had a new crown fitted and the job was completed in a morning. Christiaan explains everything that he is doing and puts you at ease. Can honestly say that I didnt feel a thing and the tooth looks and feels great. Thanks
To say I'm a nervous patient is an understatement, however Abi is amazing. She acknowledges I'm anxious and gives me options without any judgement.I've seen Abi and Kate in the practice and both are wonderful with me. I wouldn't have any one else, both perfect.
I wanted to add a review after my treatment over the past months and notably last week, when I had a large molar tooth extracted. I highly commend Claire Rilett and the team; friendly, efficient and effective... the extraction was something I'd been concerned about due to a difficult experience with a wisdom tooth at a different dentist, but Claire made the process much more bearable. I have minimal bruising or swelling, so I'm sure it will be much faster to heal. If you want a friendly, professional dentist practice, you've found it.
I've been going to Beechcroft Dentists since I first got teeth (in the 1980s!!). I really highly rate the care from my dentist Emma, she is very caring and considers my teeth within the bigger picture of my (complex) general health issues. I moved away from Wokingham 15 years ago but still travel back the two hour each way journey to go to this dental surgery as it is really good.
I have been visiting this practice for years and am so impressed with Christiaan and Katie that I travel 80 miles to get there. Mad? Absolutely not. Christiaan's chair side manner is relaxing and I trust him and his advice , implicitly. He does not do 'work' unnecessarily and for me, those qualities in anyone, let alone a dentist are worth travelling a million miles for.
My family and I have been attending Beechcroft for many years, and we have always received an outstanding level of service. Christiaan is highly recommended, and is also extremely good at putting my children at ease when visiting. A trip to the dentist has now become a positive experience for them! Useful appointment reminders are received before every appointment, and ALL Beechcroft staff are extremely friendly and polite. Highly recommended practice. 10/10.